Group Product Manager - Sales Enablement - B2B

Role & Responsibilities

Experience:

- 6+ years of overall experience

- 5+ years of product management leadership

- Experience in working with multiple stakeholders, high growth organisations to define vision, roadmap and driving product delivery

Product Leadership:

- Build and execute the end-to-end product roadmap and strategy for sales enablement & customer service platforms

- Bring expertise in working with sales teams to define sales vision and build a strong understanding of internal and external problems to be solved. Define & execute a high impact roadmap

- Define why something should be built and what should be built to solve user problems

- Monitor and keep abreast with industry trends and competitors to identify and respond to new opportunities based on market research, trends, customer feedback and requests, and market demand

As the business is growing rapidly, drive a well-structured scale up of all team & products

- Visualize and work with the engineering leaders in building strong backend workflow systems and microservices to ensure great user experience

- Actively work with the Sales and Marketing teams in creating the most suitable sales journey for clients of different sizes and categories.

Team and Stakeholder Management:

- Collaborate extensively with cross functional leaders across sales, customer service, marketing, & engineering to deliver solutions and for building the most suitable platform for MSMEs and Enterprises.

Ideal Candidate

- Experience in CRM & customer service systems

B2B experience

- Experience in driving adoption of the platform with stakeholder teams

- Hands on experience creating wireframes, information architecture, custom workflows and designs

- Proven stakeholder management skills

- Experience in E-commerce industry is a bonus

Product Company only (Highly preferred from CRM / Sales-focused SaaS Products)