Group Manager - Training - F&A Domain - BPO/ITeS

Key Responsibilities:-

- Develop and enhance content for tower specific modules across different stages of account life cycle

- Deliver domain based trainings to participants as per their proficiency levels

- Build, conduct and evaluate assessment / case studies for different programs

- Co-ordinate and project manage training programs in collaboration with LA team and stakeholders

- Build training programs by towers for employees basis their current competency levels

- Liaising with the client to understand training needs for a certain project and effectively implementing tailor made training programs to assist successful transition of the project

Specifications:-

- Overall 8-12 yrs of work experience

- Experience in F&A Training or Operation 5 Years Plus

- Excellent knowledge of F&A domain (P2P/O2C/R2R)

- To support trainers in conducting the training

- Manage training governance and ensure adherence to various audits (ISO/OPEX/etc.)

- Has developed and implemented learning roadmaps for global clients with exposure to relevant technology platforms

- Working knowledge of ERPs (SAP/Oracle)

- Excellent communication and interpersonal skills

- Strong experience in training need analysis and training delivery

Qualifications :- Any Graduate/ PG/ MBA - Finance

Additional information : - F&A Process Training Preferred