Team Role - AM - 2/DM - 1 Direct - Team 20.
Back Office Preferred - Fraud Investigation / Banking - Business is open to look at candidates in blend Role TQ/PE
Vertical - BFS - Banking Mandatory.
- Review and approve the sampling strategy that suits the business requirement.
- Achieve QNS target through Quality Initiatives
- Regular interaction with clients and maintain good relationship
- Mentor YB & WB projects in the team
- Deploy standard Quality Framework
- Initiate and mentor vertical level initiative
- Assist the Operations team during migration in terms of base lining and QA identification
- Regular Performance Review of QA/AM/DM
- Conduct skip level meetings with the advisors and QA- s
- Attend LA Training and BPET Training roadmap for self-development
- Complete the GB certification and role roadmap
- Drive high impacting six sigma and Lean Projects.
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