Grapes Digital - Business Head

Company Background & Overview:

Grapes, Indias leading Integrated communications agency nurtures digital strategy and marketing approach across paid, earned, and owned platforms. With both brand and business impact in the forefront, Grapes offers full services in Digital and Communication Solutions Strategy Wonks at head and Creative at heart, we are strong in setting KPIs, goals and executing innovative-creative campaigns.

We combine Strategy, Process, and Trends to build brands and turn customers into evangelists.

Powered with a deep Technical Knowledge combined with extensive experience in Digital marketing, we at Grapes are equipped to service all our clients with perfect communication advice as apt for their brands. The vision is a clear one, of outperforming expectations at every possible stage. With over 200+ minds continuously at work, we own what we do! Agile minds are at our core with a continuous endeavor to invest in talent

Roles & Responsibilities:

- Overall growth and development of accounts in his/her group.

- Meeting profit goals on each account in his/her group.

- Maintaining a high level of performance by the account teams and other agency personnel, as

needed.

- Billings & payments Ensure timely billing to clients & timely payments to partners/vendors.

- Being sufficiently informed and personally involved, ensuring sound planning, good service and a solid client/agency relationship.

- Following agency policies and procedures.

- Keeping management informed of the status of his group's accounts, problems, plans and meetings, as well as involving Management personnel at key times.

- Insures the timely development and execution of plans, campaigns, and projects to assure earnings,

growth, and profit goals are achieved.

- Provides account team leadership, and conveys the specific requirements for multi-functional support

to the appropriate functional regional management on a timely basis.

- Plans, develops, and defends budget recommendations, work goals, measurements, and training

requirements necessary to provide both quality and profitable service to Clients.

- Assigns duties, goals, and supervises the account service staff for the assigned accounts.

- Executes duties and assignments as directed in compliance with corporate guidelines and objectives.

- Maintains awareness and controls situations which may lead to the risk of write-offs.

- Maintains open and complete communications of Client issues with functional leaders and corporate

management.

- Accountable for, and guiding the teams to deliver as per EBITA derived revenues as per top

managements expectations and industry parameters

- Oversee website Technical Structure, Design & Aesthetics, Content, Navigation, Information Architecture, Branding/Marketing, Performance, and Functionality efforts to positively impact business efforts

- Follow-up with cross functional departments to strictly adhere to time and action calendar

- Keep quality check-up right from the start till completion of the project

- Oversee Social Media Content Creation and Administration

- Accountable for website growth vis-a-vis using Google Analytics & Google Webmaster and give

constant feedback to the team

- Accountable for increase in new pitches and give support as and when required

- Work collaboratively with the planning and creative teams to develop and execute digital strategies to

create effective digital strategies

Leadership / Cultural Competencies:

- Self-driven, proactive and motivated, who looks to take initiative

- Looks to ask questions / has a spirit of inquiry

- Ability to lead the Team

- Ability to think strategically

- High-energy individual with a strong work ethic and high expectations for performance, but who can lead by example

- Ability to earn the trust of co-workers, maintain confidence, and put the companys self-interest above

ones self

- Interpersonally savvy, relates well to people throughout the organization

- Committed to building strong teams, looks to develop solid relationships and elicit collaboration

Skill Sets:

- A strong leader and excellent communicator who can drive consensus and articulate program

recommendations and trade-offs to senior executives

- Strategic thinker who can take broad visions and concepts and develop structured plans, actions and

measurable metrics and then execute on those plans

- Decisive, action-oriented, and able to motivate, inspire, and lead cross-functional teams in different

regions and business units

- Demonstrated ability to build strong client relationships

- Attention to detail, excellent organization skills, and ability to manage multiple projects and

responsibilities

- Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business

organization

- Strong selling, persuasion and convincing skills

- Background and experience in P&L management (Mandatory)

- Participative in business pitches & new ideas for agencys business growth.

- Must be well versed with all aspects of digital media.

- Must be updated with the latest technology & trends in digital media.

- Knowledge about SEM, SEO, Creative, Website, Mobile& Social is must.

Personality Traits:

Beyond the specific experiences and qualifications, we also expect the candidate to possess the following characteristics:

- Proactivity: You take the initiative and make things happen.

- Passion: You care about what you do, and you love doing it.

- Evangelism: You love speaking with people about what you do, and sharing information.

- Leadership: You can articulate a vision and rally people to your cause.

- Self Sufficiency: You are able to get things done with minimal supervision when required.

- Lean In: You dont wait for an invitation to speak up and be heard.

- Opinionated: You have ideas and you love sharing them.

- Vocal: You have things to say and you- re not afraid to say them.

Desired Qualifications & Experience:

- 9+ years of experience in Client Servicing with broad understanding of trends

- Experience in handling a team

- Graduate in any stream OR Post Graduate in any stream. MBA / Masters degree [Not a must