Goli Nutrition - Deputy Manager - Supply Chain - DTC Fulfilment

JD - DM Supply Chain Management (DTC Fulfilment) (NITIE Mumbai)

Overview:

Liveketo Private Limited is seeking a highly skilled and motivated Deputy Manager - Supply Chain Management Specialist to join our dynamic team, focusing on Direct-to-Consumer (DTC) Fulfilment. The successful candidate will play a crucial role in optimizing our supply chain processes, enhancing fulfilment efficiency, and ensuring seamless customer satisfaction. This role requires a strategic thinker with hands-on experience in supply chain management, particularly in a DTC environment.

Key Responsibilities:

- Develop and implement strategies to optimize the end-to-end supply chain process, focusing on efficiency, cost reduction, and timely delivery for DTC operations.

- Oversee daily fulfilment operations, including inventory management, order processing, and logistics to ensure timely and accurate delivery of products to customers.

- Manage relationships with suppliers and logistics partners to ensure the availability of stock, timely delivery, and adherence to service level agreements (SLAs).

- Utilize data analytics to monitor key performance indicators (KPIs), track supply chain performance, identify trends, and generate reports to support decision-making and continuous improvement.

- Identify areas for process improvement within the supply chain and fulfilment operations. Develop and implement best practices to enhance operational efficiency and customer satisfaction.

- Work closely with other departments, including Sales, Marketing, and Customer Service, to align supply chain strategies with business objectives and ensure a cohesive approach to DTC fulfilment.

- Address and resolve any supply chain or fulfilment-related issues promptly to minimize impact on customer satisfaction and business operations.

- Ensure that all supply chain activities comply with relevant regulations, safety standards, and company policies.

Required Skills:

- Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field from a reputed college. (e.g., NITIE) is a plus.

- Minimum of 5 years of experience in supply chain management, with a strong focus on DTC fulfilment.

- Proven experience in managing fulfilment operations, inventory management, and logistics.

- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

- Effective communication and interpersonal skills, with the ability to work collaboratively across departments.

- Demonstrated leadership abilities and experience in managing or mentoring a team

- Proficiency in supply chain management software and tools; experience with ERP systems is advantageous.