Goldman Sachs - VP - Change Delivery & Operations - Business Architecture

Job Summary & Responsibilities

Operations plays a vital role in the firm's ability to innovate and deliver the solutions our clients need. We partner with the firm's trading, sales and asset management businesses in order to enter new markets, launch new products and actively manage the millions of transactions the firm executes on a daily basis. From the most basic security to the most complex structured derivative, Operations is integrally involved in supporting the trading of these products.

BUSINESS UNIT OVERVIEW

The Change Delivery (CD) group acts as a center of change management excellence for Operations in Goldman Sachs. CD plans and executes pan-Operations projects with significant risk and / or strategy implications in partnership with teams throughout Operations.

Responsibilities:

- Lead and deliver cross-Operations, high priority projects across all typical project phases:

- Project initiation and scoping, including definition of plans and setting and managing realistic expectations for successful delivery with project stakeholders

- Business analysis and requirements definition

- Testing and implementation, in particular user acceptance testing

- Ongoing project management, including progress monitoring, reporting and quality assurance throughout the project

- Build and manage strong relationships with project sponsors and stakeholders in Operations, Technology and the business. Manage competing priorities across these groups

- Understand the firm's and Operations- strategic plans, business, process and architecture in order to influence design and drive change related conversations

- Facilitate prioritization of Operations investment in Technology

- Work with Operations business units to assess and streamline processes in order to mitigate risk, cost or service issues and generate efficiencies

- Provide support and advice to Operations teams on change management tools and methods

- Coach and manage junior team members on planning and executing their projects; act as quality assurance for those projects. Assist in staffing resources to projects as appropriate

Basic Qualifications

- Bachelors / Undergraduate Degree

- MBA / relevant change management certifications like PRINCE, PMI, PMP would be a plus

- 7 years of professional experience with 4 years of project / change management experience in business process and technology implementations

- Highly collaborative, team-oriented and strong consensus builder

- Demonstrate excellent people management skills

- Ability to engage with and influence stakeholders outside their direct control

Preferred Qualifications

- Comfortable leading project working groups and possesses strong facilitation and data gathering skills

- Excellent communication and interpersonal skills, both written and oral; confident in interaction with senior stakeholders

- Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: - Big picture- understanding. Provide creative & innovative solutions. Ability to formulate the implications of a specific solution across processes, e.g. costs, risk, service

- Have a proven track record of scoping and driving delivery of projects and achieving results independently, on time and to budget including:

- Strong analytical skills including process analysis. Very strong interest in the underlying detail of the analysis is a must

- Excellent project management skills including project scope definition; project issues, challenges, risks definition; status reporting; test strategy definition and User Acceptance Test execution

- Great organization skills - ability to handle multiple tasks, prioritize accordingly and make decisions

- Attention to detail and ability to work to tight deadlines under pressure and to provide practical solutions

- Demonstrate understanding of Operations processes and procedures and an ability to learn quickly. Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting

- Demonstrate comprehensive understanding of job-related operational and compliance procedures

- Understands and appropriately addresses Goldman Sachs compliance and reputational judgment issues

- Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio and SharePoint

Goldman Sachs is an equal opportunity employer. - The Goldman Sachs Group, Inc., 2015. All rights reserved.