GM - Operations - eCommerce

We are hiring for one of the leading eCommerce Co., for the profile of GM-Operations for Hyderabad/Pune Location.

Industry Preferred- E-Commerce/Start-Up

Please find the below JD:

We are looking for General Manager of City Operations. Requiring proven leadership skills and guts - you will be responsible for end-to-end processes for supplier on-boarding and relationship management, customer request handling, sales force hiring etc.

Responsibilities:

The GM for City Operations will be responsible for developing and growth of the business in one of the major cities in India. You are literally rolling out a new service platform in your local metropolis:

- Work with our headquarters to launch in your city

- Understanding the category in depth, and how customers hire in the same

- Manage deployment and quality of service providers

- Service provider on-boarding, training and quality control

- Manage relationships with existing service providers and consumers

- Represent the Co. at local events and with local PR

- Manage local regulatory concerns

- Creative local marketing strategies and user growth campaigns

- Communicate product/process needs to HQ, work with product/engineering/marketing to deliver on them

- Help scale our other cities through developing and sharing best practices

- Working with the product team to create a great user experience for that category

- Working with the marketing team to generate customer requests in that category

- Continue to grow revenues and onboard customers!!!