GM/Delivery Head - Account Recovery - BPO

We have an urgent opening with one of the leading Services Organization

Position : GM (Account Recovery)

Location : Gurgaon

Exp : Upto 15 years

Education : Tier 1 Colleges

Job Description :

As Delivery Head for Account Recovery, Will lead a team of user security experts responsible restoring access for only genuine users of the client’s products who have lost / forgotten their credentials.

Responsible for project profitability

Managing large scale B2C Customer Service Operations in highly dynamic industries like Airlines, Online Portals, Telecom