GlowRoad - AVP - Business Operations

Director/AVP- Business Operations.

Responsibilities :

- Provide operational support and guidance to team to ensure maximum productivity

- Collaborate with different 3PLs to identify vulnerabilities and close operational gaps

- Lead/strategies, communications, and negotiations with 3PLs to gain strategic and financial advantage

- Lead/manage the team-ensure the KRAs of the team members are met and assist/train them in achieving the same

- Own ops processes - Vendor alignment, volume projections, seasonality control

- Reconcile monthly invoices and ensure timely loss recovery from 3PL

- Demonstrates continuous initiative and provides recommendations for improving processes

Must-Have Skills :

- Work experience of 3 to 7 years in E-com or logistics company, preferably from a tier 1 college

- Experience of handling a team of 10-15 members independently

- Strong analytical rigor and problem-solving skills

- Strong communication & Interpersonal skills

- Proactive takes initiative, self-motivated, team player

- Willingness to hustle