Global Process & Systems Lead - Learning & Development

Location: Bangalore.

- Global Process and Systems Lead - Learning and Development.

- The purpose of this role is to act as Champion, Owner, and Custodian of the Global HR Process and Systems from a Learning and Development perspective.

- As Process and Systems Lead you will be responsible for the system process design and integrity and ensure that the processes and systems are accessible, easy to operate, and efficient.

Key Responsibilities:.

- Partner with the Process and Value Lead to initiate change requests, and in conjunction with the Tech Product Owners, assess those changes and determine feasibility and contribute input to business benefit.

- Develop and present system changes to the relevant governance bodies for review and approval, in particular at Small/Big Room Planning (capital allocation processes).

- Cooperate with Business SMEs to feed in requirements to the appropriate Agile teams, and provide prioritisation for Process/Systems SMEs.

- Ensure that the systems remain compliant with legal and fiscal or regulatory requirements across countries.

- Continually seek to standardise and simplify the system to reduce ongoing business and implementation costs.

- Manage all system upgrades relates to learning and development, deciding what new functionality to implement and leads the change in partnership with the POE CoE.

- Review deviations in business processes and work with wider HR to understand the validity of the deviations.

Necessary skills:.

- A Masters degree or extensive up to date experience in the learning and development space.

- Experience of 10 -15 years working in HR or Tech environment in the Learning and Development space (Significant experience as an SME/Practitioner in similar role).

- Proven experience in process mapping and senior relationship and stakeholder management.

- Experience in system process design, assess and articulate business requirements.

- Knowledge of Agile Ways of Working and Scrum/Kanban Delivery.

- Understanding of best practices of Learning and Development solutions within the HR space.

- Sound understanding of process simplification and standardization and experience in global process and systems roll-outs.

- Strong understanding of the technology, digital advancements, and data landscapes, particularly in relation to the impact of GenAI and Skills on the learning and development domain.