Global HR Service Delivery Manager - Recruitment

Shift Timing: Days/Hours of Work - Monday to Friday, General (8 a.m. to 16:30)/UK Hrs(13:30 to 22:00/14:30 to 23:00 (during daylight saving)). Flexible to work across APAC (8: 00 AM to 4.30 PM) or US (6.00 PM to 2.30 PM) time zones as per business needs/team roster

Role Breif

This role sits in the Global HR Service Delivery Team with operations managed out of Gurgaon and Hyderabad offices. The broad scope of the role involves managing successful operation and supervision of the, Global Recruitment Operations, comprising of Recruitment Research and Recruitment Support Teams, liasing with the Global Head of Recruitment, regional HR leads, and members of the global HR community to ensure a seamless and timely delivery of recruitment research and support.

Preferred candidate profile

- This role is based from India Office providing support to our 30+ offices worldwide to ensure that we attract, recruit and retain the best talent in the market globally

- In this role, your responsibility it is to manage, improve and ensure delivery of the end-to-end recruitment research and support process. You will be managing all members of the team who are responsible for a variety of recruitment processes available to all offices which includes :

- Market mapping, talent Identification, sourcing and candidate profiling services using LinkedIn, Pirical and Google Searched using Boolean string

- Initiating recruitment related processes, managing to conclusion and regular and timely communications with end requester (processes include posting roles, arranging interviews, sending offers, pre employment screening)

- Liasing with candidates, internal stakeholders such as interviewers and hiring managers to ensure the process delivers a strong candidate experience, all the information required by the business and in a timely manner

- Regular review of recruitment reporting, and liaison with offices to clear up anonymalies, responsibility for the data and the improvement of on going reporting

- Ensuring the team are fully staffed and can offer coverage across all timezones supported by the team

Skills & Experience:

- 9+ years of overall experience, with 7-8 years of experience managing a team and people is essential

- Experience and understanding of recruitment/Talent Acquisition in a global context is mandatory

- Strong proficiency in ATS such as Smart Recruiters or Taleo is mandatory. A strong working knowledge of Workday will be an added advantage