Global Head - Human Resource - Courier/Transportation/Logistics

Reporting to : Group Chief People Officer (GCPO)

Location : Mumbai

Purpose :

- This person will be responsible for a global role and handle the entire gamut of human resources function. This position develops, implements, and aligns HR programs/practices with business objectives, serving as a strategic business partner to the global business in conjunction with GCPO and guide employees in their day to day HR needs.

- The incumbent will create structures for the organization to help in future strategic growth path. Link employee growth to company's growth with clear matrix for rewards and recognition

- Benchmark employee engagement matrix with 100% employee coverage

- Bring a sense of passion, ownership and creativity to the overall HR function

Strategic HR :

- Work closely with GCPO and business to understand the current and future business scenarios and plan strategies for technology advancement and talent management.

- Lead innovative solutions, co-creating, diagnosing with interventions for strategic change management to include vision, mission, values, culture, goal and team alignment in conjunction with GCPO

- Champion, develop and implement HR strategies which meet the overall strategy, goals and desired company culture

- Provide objective and strategic input and guidance to employees at all levels of the organization including career development, and general management / employee relationship issues

- Manage an effective succession plan for business leaders in the organization

Talent and Performance Management :

- Partner with talent sourcing to ensure identification, development and retention of talent in line with company's strategy

- Facilitate early identification of excellent talent for high potential development program

- Put in place effective systems and processes of PMS for goal settings, appraisals, review mechanisms and other performance management related tools

Learning & Development :

- Create, execute and manage integrated leadership processes and capability building initiatives

- Creating and executing L & D programs that positively strengthen the organization's ability to attract, develop and retain best in class talent

- Identify processes and delivery mechanisms for learning initiatives to develop skill inventory matrix across the organization

Policy Formulation and Implementation :

- Create and execute policies for employee motivation, development and retention

- Designing annual incremental policy that is concurrent with business and market expectations

- Creates change management and communications strategy to support country/ corporate-wide organizational initiatives and manage expectations of business leaders and employees

- Ensure HR policies are compliant with global practices

General HR :

- Implement HR policies and programs including employee relations, talent acquisition, salary administration, benefits and management training

- Maintain an effective level of business literacy including company goals, vision, mission, financial position, strategy, competition, technology and culture

- Ensure that organizational design and rewards structure is reflective of dynamic business environment

- Partner with compensation specialists to analyze wage and salary reports and data to determine competitive compensation

- Investigate claims of misconduct and escalates to legal and security team as required

- Develop and implement a framework of business metrics that quantifies the effectiveness of the HR function

- Ensure seamless flow of HR processes through effective implementation of HRMS

Desired Candidate's Profile :

- MBA with around 15+ years of experience in the HR function with exposure to cross geographical and cultural exposure.

- Working experience with the expats would be preferred along with management of multi location team

- Prior working in top ranked organization (in employee satisfaction / best company to work for) would be ideal

- Proven experience in delivering innovative HR programs within a fast paced, evolving and wide organizational setting

- Strong business acumen and general management experience and capabilities to effectively assess internal business environment and deliver transformative change where necessary

- Exposure to new age HRMS aimed at driving employee productivity and satisfaction. Tech savy.

- Proven track record of PMS design/implementation, design and run strategic initiatives to improve employee motivation

- Requires outstanding interpersonal, coaching, influencing & listening skills with the ability to communicate within all levels of the organization including the board.

- Thrives in a dynamic environment and able to work on various projects simultaneously, requiring strong organizational and time management skills