Genpact - Manager/Senior Manager - Trainer - BFSI Domain

Work location: Hyderabad

Shift window: US

- To independently handle all the training deliverable of the teams and acting as an complete training lead for the account.

- Basic knowledge on stock exchanges, financial products like equities, bonds, mutual funds etc.

- Monitor resource performance and collaborating with Operations and Functional leaders, Subject Matter Experts and organize any training needed as per requirement.

- Doing a regular TNI and working on the developments identified accordingly.

- To Manage Knowledge transfer for any new accounts including daily, weekly report-outs with critical stakeholders + managing the team.

- Ensuring SOP completion during transition phase and regular updation of SOPs.

- Creating, tracking and maintaining records on the Learning Paths for new hires.

Skill Set

- Excellent Communication Skills - both written and verbal

- Experienced in taking Com Skills Training

- Good skills on MS office

Mrinalini