Genpact - AVP - F&A Operations - CA

Key Roles and Responsibilities

- Supervise the Process consisting of Record - To - Report and Procure to Pay functions

- Reviewing work done by team for the customer

- Ensuring team adheres to the close deliverables as agreed in Close calendar every month

- Ensuring all Service levels are met as per agreed Operation definitions with the customer

- Strong customer's centric focus relationship management with key stakeholders, persuasive, proactive and can do attitude a must; should exude passion and intense curiosity for accurate, value adds analysis.

- Ensuring people practices in place are adhered to - having regular quarterly 1-0-1, ensuring performance development plan, career and succession planning is in place for the entire team

- Identifying and driving continuous process improvements across the processes thereby driving customer value/Business Impact

Requirements

Qualifications

- Qualified Chartered Accountant

- Minimum years post qualifying experience with at least 3-5 years in BPO

Soft Skills

- Demonstrable experience of managing clients

- Outstanding communication skills

- Ability to influence C level clients

- Managing team size of of 45+

Ps Note: willingness to work in US shifts