Genpact - Assistant Vice President - SAP

We are looking for seasoned professionals to head our SAP operations and to manage global delivery.

Location : Hyderabad

Candidate Desired profile : 12+ years of industry experience (10+ in IT organizations).

- At least 5 years of relevant experience in managing a SAP Unit in an IT organization, supervising teams and delivery. Should have managed sizeable IT unit operations.

- Exceptional verbal/written communication and presentation skills.

- Hands on delivery experience is a must - having managed complex SAP engagements (Implementations, Rollouts, Upgrades, AMS, Consulting)

- Should be good with one or two modules of SAP and should have good understanding of suite of SAP products. (Preferably Finance)

- Ability to front end with customers. Needs to have experience in providing solutions for complex business situations and exposure to Consulting Role

- Deep Contract Management and Vendor Management with IT industry domain expertise and with complex engagements/global rollouts

- Experience of partnering with third parties, Budget management and People Management

- Broad functional knowledge within the ERP domain, and able to connect with a variety of operational as well as executive level stakeholders on their specific pain-points

Job Responsibilities :

- Head the SAP Operations

- Manage the P & L and ensure margins in line with the company expectations without compromising quality and growth

- People and SAP Competency Management including SAP expertise, Program and Project Management, Service Delivery management and front end consulting skills

- Responsible for revenue, EBIT, NPS, Quality, Attrition

- Manage engagement staffing levels to deliver against client revenue and adequate manage capacity for growth

- Strong delivery expertise and accountability of ensuring on time, on budget delivery which would lead to client reference ability

- Support Genpact sales and solutions resources in building high class client responses

- To work closely with the Business Development Team to close engagements, execute deals and deliveries and lead from the front where required

- Strategize on market positioning across SAP products using Genpact's process depth and customer focus

- Collaborate effectively with other key Genpact stakeholders within the organization (Verticals, Support functions, Competency, Technology and consulting teams)

- Mature the team to become thought leaders for the subject matter domain both within Genpact and with target customers

- Bringing creative ideas and new value propositions to Leadership team executives and stakeholders, building up the reputation of being a trusted advisor for the clients.

- Provide subject matter expertise across technology/functions to drive implementation of technology strategy and roadmap direction.