General Manager - Training - Internet/Online

Company Profile : India's largest and fastest-growing battery swapping network for electric vehicles. It provides lightweight, interoperable Li-ion batteries-as-a-service, which can be swapped for a fully charged battery in less than 2 minutes at any Battery Smart swapping station. This frees EV-users from large and recurring capex on batteries, charging downtime, and range anxiety.

Role Overview :

- We are seeking an experienced and dynamic individual to join us as a General Manager Training.

- The ideal candidate will be responsible for leading our training initiatives, overseeing the training function, and ensuring the effective execution of training programs focused on Product, Process, and Policy within our organization.

Responsibilities :

LMS, Process & Product Training:

- Leadership and Strategy:

- Lead the training team, providing guidance and support in executing comprehensive training strategies aligned with organizational goals.

- Develop and implement training programs that cover Product, Process, and Policy, ensuring they meet the needs of different departments and skill levels.

Content Development and Review:

- Review and enhance training materials (In Hindi & English), ensuring accuracy, relevance, and effectiveness.

- Collaborate with SMEs and team members to develop high-quality training content that aligns with best practices and company policies.

- Creating and managing content repositories for all training content.

Training Delivery and Assessment:

- Conduct and oversee training sessions, ensuring the transfer of knowledge and skills effectively to employees.

- Create and implement assessment strategies to evaluate the effectiveness of training programs, providing recommendations for improvement.

- Planning and monitoring regular comms campaigns(Via Whatsapp, Mails etc) related to product, process and policy changes across the organisation.

Training Initiative Performance Monitoring:

- Monitor and evaluate the performance of training initiatives, analyzing feedback and metrics to make data-driven improvements.

- Track and report on key training metrics to stakeholders and management, demonstrating the impact of training on business outcomes.

Team Management:

- Recruit, train, and mentor training team, fostering a collaborative and high-performing team environment.

- Provide ongoing coaching and development opportunities to team members, promoting their professional growth.

Qualifications :

- 7+ years of progressive experience in training and development roles, preferably in a managerial capacity.

- Strong expertise in designing and delivering training programs related to Product, Process, and Policy.

- Excellent leadership and interpersonal skills with the ability to motivate and inspire teams.

- Proven track record in content development, review, and improvement.

- Proficiency in assessment methodologies and learning evaluation techniques.

- Outstanding communication and presentation skills.

- Ability to work collaboratively across departments and levels within the organization.