General Manager - Solutioning & Delivery - US Healthcare Provider

General Manager - Solutions & Delivery

- 20 years of work experience of which at least 15 years of work experience in the BPO/BPM space

- Should have had experience in Operations, Transitions and Solutions Design. Should also have had exposure or at least good knowledge level of new areas like RPA (Robotics Processing Automation) and AI (Artificial Intelligence) - these are forming a significant part of all new service provider solutions these days

- Should have worked on US Healthcare Provider opportunities in the above mentioned roles. The role will involve working on both Provider and payer opportunities

- Expectations in the role : the candidate will not be expected to bid manage an opportunity. However he/she will be expected to :

- Thoroughly understand the scope of an opportunity / RFP

- Accordingly build / understand the match between the scope and the existing capabilities to perform this work

- Build a strategy for creating a solution. Pull in the concerned departments and showcase the required value adds that will go into the creation of a compelling and winning solution proposal

- Identify the key areas that should be showcased as part of a solution / proposal submission

This role will have a larger strategic element - there will be a tactical element as well.

Lead the Service Delivery