General Manager - Sales - BFSI/Payment Industry

The incumbent would be responsible for the Sales of new relationships with White Label ATMs in the Banking industry. He/She would be responsible for the performance of all Sales activities PAN India.

1. One will be responsible for development of strategies for managing existing White Label ATMs Sales (co-branding of ATMs) business.

2. In addition, managing TPA (Third Party Advertising) activities and growing share of wallet with existing and new customers

3. He/She should also establish plans and strategies to expand the customer base

What we are looking for?

1. Someone who has strong experience of selling to a bank, someone who has sold to branch banking individuals.

2. We are open to looking for people from the ATM industry.

Major Activities

Sales & Business Development:

- Responsible for Sales and managing & developing target customer relationships

- Responsible for achieving organizations revenue growth plans

- Devise and Implement Sales Strategies nationally. Participate in strategic negotiations with key clients for closing deals.

- Develop networks with customers, industry peers and consultants to find & assess possible opportunities & new channels to market

- Lead and drive BD activities through deal negotiations & closure by working closely with product management and marketing team.

Customer Relationship Management:

- Develop relationships with people at all levels of management/operations of customer organization;

- Manage customer satisfaction through their life cycle; Handle escalations raised by customers and ensure its closure through interactions with internal teams.

Team Management

- No of Direct Reports would be 3 to begin with and would go to a max. of 5 6 individuals

- Total Team Strength Pan India would be 10 Members

- Provide support to team where required for opportunity closure

- Discuss opportunity pipeline and opportunity mining; Identify need for resource support for specific opportunities

- Track process adherence by team and provide feedback to team/individuals as required;

- Drive team development, engagement and reward initiatives; Coach and mentor team members as required and ensure resolution of any people issues.

a) Requisite Skills:

Technical

- Good business acumen

- Excellent Sales experience

- Good knowledge of ATM/BFSI industry

- Requisite experience in business development of product/solutions sold in Payments Industry

- Strong understanding of customer & market dynamics/requirements

- Good contacts in banking industry would be preferred

- Should have good financial acumen

- Knowledge of mobile banking, tele-banking & other alternate channels will be preferred

Behavioral

- Willingness to travel

- Ability to work in teams

- Should have good mentoring and coaching skills to develop team members

- Should be able to make people accountable and deliverable

b) Work Experience

11-18 yrs of experience in solutions selling / institutional sales to banks in BFSI, payment industry.