General Manager - Sales - Automobile

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Automotive General Sales Manager (GSM) Job Description

General Sales Manager Car Dealership

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Automotive General Sales Manager (GSM) - Summary

- Assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards and a keen awareness of each department's break-even data.

Automotive General Sales Manager (GSM) - Essential Duties

- Hires, trains, supervises and monitors the performance of the new- and used-vehicle department managers.

- Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.

- Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.

- Ensures that sales managers (new and used) understand dealership policies, procedures and sales systems.

- Provides feedback annually to new- and used-vehicle department personnel during career development sessions.

- Works with dealer and general manager to determine appropriate days' supply for new and used vehicles and orders/acquires vehicle inventory accordingly.

- Establishes standards for displaying, merchandising and maintaining new and used vehicles.

- Establishes procedures for quick disposal of over-aged vehicles.

- Issues all demonstrators and ensures that appropriate dealership records are maintained.

- Checks the condition of all demonstrators monthly.

- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.

- Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance