Role Objective:
- Spearheads the overall Quality Assurance operations
- Strategizes for the achievement of immediate and future quality goals in relation to his area of operation
- Makes and monitors budget for the quality operations and proper resource allocation
- Organizes manpower, machines, materials and money for the most cost-effective functioning
- Ensures that routine functioning, as well as change and transition initiatives, stay within the framework of set processes
Responsibilities:-
Strategic:
- Strategies for the achievement of immediate and future goals of QA in relation to the production units
- Resource planning and monitoring in order to meet department target
- Carries out a cost-benefit analysis for each of the steps mentioned in the QA plan and modifies the same accordingly, if required
- Brings global perspective on Quality operation; analyzes any new idea which comes up and implements them keeping in accordance with business objectives
- Enforces adherence to processes; he encourages the quest for continuous improvement
Financial:
- Prepares budget in line with organization objectives keeping in mind cost rationalization; monitors it regularly for deviations
- Anticipates problems and takes action in so that the cost allocated for QA initiatives remains within the budget.
- Proper resource allocation in terms of manpower, raw materials, inventory planning and monitoring
- Effective cost rationalization by reducing re-work and redo.
Operational:
- Ensures that all products manufactured or marketed by MHS& EPS divisions are free from any flaws or errors and are of the highest quality
- Drives for continued adherence to quality parameters by all concerned departments to the requirements of ISO 9001as per documented QMS
- Oversees process development for continual quality improvement of MHS products and processes.
- Drives for conceptualization and implementation of quality management procedures and systems.
- Ensures implementation of advanced QC tools, quality parameters and norms in production operation
- Analyzes customer comments and plans to meet specific requirements, if any
- Monitors customer feedback and Corrective Action (CA) and makes improvements to adjust the quality systems based on the feedback
- Plans and monitors internal quality audits
- Reviews Corrective Action (CA) plans and takes initiatives to improve by analyzing the documents.
- Ensures a safe and pollution-free working environment for the works. This includes controlling effluents and noise-levels as well as the provision of safety equipment and training.
People:
- Assumes overall responsibilities to develop motivate and lead his team and establish mechanisms to groom potential employees
- Ensures timely implementation of Performance Management Systemsas per guidelines.
- Takes initiatives and encourages the team to undergo technical training to upgrade their skill levels.
- Provides inputs to the individual developmental plan of all the subordinates and also evaluate the effectiveness of the training provided.
- Ensures optimum allocation of a resource.
- Monitors the initiation steps to demonstrate cultural change and enhancing image building of the organization.
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