General Manager - Quality - Manufacturing

Role Objective:

- Spearheads the overall Quality Assurance operations

- Strategizes for the achievement of immediate and future quality goals in relation to his area of operation

- Makes and monitors budget for the quality operations and proper resource allocation

- Organizes manpower, machines, materials and money for the most cost-effective functioning

- Ensures that routine functioning, as well as change and transition initiatives, stay within the framework of set processes

Responsibilities:-

Strategic:

- Strategies for the achievement of immediate and future goals of QA in relation to the production units

- Resource planning and monitoring in order to meet department target

- Carries out a cost-benefit analysis for each of the steps mentioned in the QA plan and modifies the same accordingly, if required

- Brings global perspective on Quality operation; analyzes any new idea which comes up and implements them keeping in accordance with business objectives

- Enforces adherence to processes; he encourages the quest for continuous improvement

Financial:

- Prepares budget in line with organization objectives keeping in mind cost rationalization; monitors it regularly for deviations

- Anticipates problems and takes action in so that the cost allocated for QA initiatives remains within the budget.

- Proper resource allocation in terms of manpower, raw materials, inventory planning and monitoring

- Effective cost rationalization by reducing re-work and redo.

Operational:

- Ensures that all products manufactured or marketed by MHS& EPS divisions are free from any flaws or errors and are of the highest quality

- Drives for continued adherence to quality parameters by all concerned departments to the requirements of ISO 9001as per documented QMS

- Oversees process development for continual quality improvement of MHS products and processes.

- Drives for conceptualization and implementation of quality management procedures and systems.

- Ensures implementation of advanced QC tools, quality parameters and norms in production operation

- Analyzes customer comments and plans to meet specific requirements, if any

- Monitors customer feedback and Corrective Action (CA) and makes improvements to adjust the quality systems based on the feedback

- Plans and monitors internal quality audits

- Reviews Corrective Action (CA) plans and takes initiatives to improve by analyzing the documents.

- Ensures a safe and pollution-free working environment for the works. This includes controlling effluents and noise-levels as well as the provision of safety equipment and training.

People:

- Assumes overall responsibilities to develop motivate and lead his team and establish mechanisms to groom potential employees

- Ensures timely implementation of Performance Management Systemsas per guidelines.

- Takes initiatives and encourages the team to undergo technical training to upgrade their skill levels.

- Provides inputs to the individual developmental plan of all the subordinates and also evaluate the effectiveness of the training provided.

- Ensures optimum allocation of a resource.

- Monitors the initiation steps to demonstrate cultural change and enhancing image building of the organization.