General Manager - Quality & Technical/Product Design

General Manager - Quality & Technical/Product Design

Job Responsibilities

Technical & Design:

- Design conductors based on customer specifications to enhance efficiency, reduce weight, and optimize cost.

- Ensure compliance with national and international standards (ISO, IS, IEC, ASTM, BS, IEEE).

- Prepare technical documentation, including GTP, product data sheets, drum drawings, and packaging details.

- Develop and release Raw Material Specifications (RMS) and Plant Technical Specifications (PTS) for all manufacturing stages.

- Prepare Manufacturing Quality Plans (MQP) for plant operations and Inspection & Test Plans (ITP) for key materials.

- Establish product storage, handling, and installation guidelines for different product types and projects.

- Coordinate type tests for new products, ensuring documentation and execution are completed on time.

- Collaborate with Production, Quality, and R&D teams to enhance manufacturability and innovation.

Quality Assurance & Compliance:

- Drive operational excellence and enhance customer satisfaction while achieving cost reductions.

- Manage plant assessments, audits, and regulatory approvals (BIS certification, customer approvals, etc.).

- Address customer complaints by providing technical support and root cause analysis (RCA).

- Develop and implement robust Quality Control strategies for all product lines.

- Conduct supplier audits, quality assessments, and ensure 100% First-Time-Right (FTR) raw materials.

- Lead initiatives for process optimization and defect reduction.

- Oversee customer complaint resolution using CAPA, RCA, and 8D problem-solving methodologies.

- Analyze process quality reports, identify trends, and drive corrective actions to achieve zero deviations and scrap reduction.

- Manage and mentor a team of QC engineers and technicians, ensuring ongoing training and skill development.

- Provide technical support to sales and marketing teams in customer interactions and product presentations.

Key Skills & Requirements:

Educational Qualification:

- Master's / Bachelor's degree in Electrical, Mechanical, Metallurgy, or Materials Engineering OR

- Postgraduate / Graduate degree in Science.

Experience:

- Minimum 10 years of experience in relevant product industries OR

- 15+ years in similar industries, specializing in Quality Control & Design.

Technical Expertise:

- Strong knowledge of conductor and cable design principles.

- Proficiency in PLSS CADD, AutoCAD for electrical and mechanical design.

- Familiarity with ISO 9001, ISO 14001, ISO 45001 and other industry-specific standards.

- Expertise in sustainability trends in conductor and cable manufacturing.