General Manager - Operations
Qualification : Bachelors degree/MBA/ Mass communication/ Journalism
Key Responsibilities :
- Introduce systems, processes and controls to aid consistency and efficiently.
- Work closely with Team leads to create, plan and implement strategic initiatives across the department.
- Setting targets for team, Identify areas for improvements.
- Ensure achievable team and individual objectives and key performance indicators are set and monitored.
- Constant and regular review of processes and performance with focus on improving performance rating.
- Regular reviews of procedures assuring new processes are documented.
- Responsible for meeting client deliverable's with a high level of timeliness and accuracy.
- Identify business knowledge gaps and ensure everyone has ownership of deliverable's.
- Constant and regular review of all reports, ensuring all issues have been resolved expediently.
- Develop and lead a team that is responsive to dynamic organizational and operational changes .
- Cross functional co-ordination with Editorial, Operations and Finance.
- Improve the operational systems, processes and policies leading to Operational Excellence.
Responsible for overall Performance Management and Talent Review process.
Salary : Based on Current CTC
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