General Manager - Operations - Automobile

Job Responsibilities:

- Build C2C operations from scratch and take complete charge

- Experience in setting up operations grounds up with good control / monitoring mechanisms in place

- Responsible for recruiting, training and performance management of the operations team (warranty / returns, rc transfer, documentation, logistics etc.)

- Looking for hands-on leader who is willing to get her hands dirty, right from handling the documents, dealing with difficult customers, managing internal stakeholders etc.

- Interpreting and analyzing data to understand problem sharply and analyze proposed solutions and suggested outcomes.

- Will be required to work collaboratively with other senior level people in the business and across business and support functions (marketing, finance, HR)

- Communicating effectively and driving alignment on the mission, goals/ targets, why and how of what has to be done

Requirements:

- 3-8 years of work experience in the relevant field

- Automobile industry experience not compulsory

- Post-graduation from a Tier 1 college

- Strong team handling skills - experience in handling a large multi-tiered team

- Detail orientation and good process and data analytics skills is a must