General Manager - Office Leasing - Real Estate

GM - Offices Leasing

Interface & Coordination with the following:

- Leasing Team

- Technical Services & Operations Team

- Legal Team

- Finance Team

Position Summary:

The incumbent will be responsible for the leasing of Office space to quality clients and achieve Yearly leasing targets defined as per business plans during the financial year and also handle the Key Account Management relationship from long-term business.

Role & Responsibilities:

- Leasing Office space & Key Account Management in defined cluster/ territory - about 3 - 3.5 million sq. ft. a year

- Coordination with Internal departments to smoothly complete leasing deals/ processes

- Manage excellent relationships with Clients / IPCs

- Ensure a high level of Client satisfaction

- Ensure smooth on-boarding of clients on our premises

- Handle Customer escalations/ Complaints and resolution

- Client Retention management

- Ensure escalated collections, outstanding payments, property tax etc. from Clients.

- Organize Customer engagement programs - CEO Meets/ Events & promotions etc.

Qualifications & Experience:

- Graduation in any discipline / MBA

- 20 - 25 yrs years experience of working in India /abroad with large Real Estate organizations / IPCs

- Handled large leasing portfolios

- Has managed good relationships with clients (CRE heads/decision makers) in the past

- Has a fair appreciation of Building Management systems, Tech. Operations, Audits, SOPs, etc.

- Managed large teams as well as Clients

- Possess an excellent network of contacts at RE head levels/ decision makers.

Personal Traits & Competencies:

- Outstanding networking with clients

- Strong Sales & Marketing orientation

- Drive the team to achieve the defined target

- High level of perseverance

- Positive attitude

- High energy level

- Target orientation

- Excellent negotiation skills

- Systems & Process orientation

- High Customer Orientation

- Excellent Leadership skills

- Good Communication & interpersonal skills