General Manager - IT - Telecom

Industry - IT

Category - IT & Systems

Skills - Leadership, Telecom, Captive

Job Type - Permanent

Job Description - General Manager- IT position with one of the largest Telecom companies. Looking for a seasoned leader with prior track record of managing multiple Programmes at the same time with focus on quality, cost and delivery.

Client Details

Our client is a global leader in Wireless Infrastructure. They are a fortune 500 company, Headquartered in the USA, with footprint in 6 continents and global portfolio including more than 214,000 communication sites.

Description

- Spearheading IT Centre of Excellence's select portfolio of projects including cost budgeting, planning and execution of programs, providing inputs on the overall strategy, budget, policies and major issue resolutions

- Build and manage delivery teams, in conjunction with direct reports, to successfully deliver the programmes and projects within the IT portfolio

- Develop and maintain the IT portfolio of application development, application support and IT infrastructure

- Responsible for service provider engagement and management for IT Centre of excellence

- Define the governance structure, engagement model and contract administration to assure service provider performance meets the contractual requirement and project objectives

- Define service standards and guidelines that serve as benchmark for service delivery and ensure adherence to Service Level Agreements

- Measure and report the scope, budget and outcomes of programmes and projects to appropriate stakeholders and governance bodies

- Work collaboratively with global IT delivery teams to develop best practices framework and methodologies

Profile

- Overall 18+ years of experience in leading multi-technology programs in complex, multiple stakeholder environments

- Demonstrated ability to work in a global matrix environment

- Experience of working in IT services organisations and captive centre

- Consistent track record of driving increased levels of productivity and internal/external customer satisfaction for outsourcing engagements

Job Offer

- Leadership Position

- Opportunity to be part of one of the largest organisations in Telecom sector

For a confidential discussion about this role please contact Shikha Nidhi on +91 124 452 5435.

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