General Manager - Information Technology - Express Highway Management Firm

General Manager IT - Express Highway management company

Job Title : General Manager-IT

Department / Division : Information Technology

External Interface : (Enlist external agencies/authorities that you are required to deal with while discharging your duty)

- NHAI

- IE

- Sub-Contractors

Minimum Qualification : (i.e. education, training etc.)

- B. E /B. Tech (IT or Computers) (M.B A would be added advantage)

- At least 2 to 3 certifications in the core area

Minimum Experience : 15-20 years of industry experience in Tolling systems.

Special Skills/Attributes : (required for performing the job effectively)

- Handful experience with the system development process for tolling & ITS applications.

- Excellent organizational and time management skills, with ability to multi task and work in a fast paced environment.

- Regulation of laws

- Excellent analytical, problem solving and decision-making skills

- Excellent interpersonal, written, verbal and listening communication skills: good public speaking ability.

Overall Purpose/Objective of the job : Monitoring complete site operations with support staff and handling NHAI authorities and local administration with proper guidelines and achieve short term and medium-term business plan.

Key Responsibility (List major responsibilities, that you have, to achieve the key objectives) :

- Design, creating and formulating the SLA for all technical work.

- Evaluating SLA of various TMS and HTMS vendors and ensuring maintenance of Tolling and HTMS system in strict compliance with SLA.

- Responsible for leading & making decisions regarding the formulation and implementation of policies, SOPs.

- Executing annual maintenance contracts with various TMS, HTMS vendors.

- System budgeting and cost effective planning for project site and Toll spare management.

- Monitoring of supportive macro and micro analysis formats for Traffic and Revenue & other Operational processes.

- Creates and maintains a high performance environment characterized by positive leadership and a strong team orientation.

- To accomplish Periodic Systems and Processes Compliance Assessment (Audits), Equipment Maintenance & Systems Assessment Audit to identify gaps and suggest remedial/mitigation measures to enhance efficiency and revenue collection.

- Participation in the decision making process regarding the planning, design, technology and implementation of integrated toll collection systems on new toll projects.

- To ensure full compliances with statutory, contractual and procedural compliances.

- Point of contact with Headquarters for all IT related information.

Cybersecurity :

- Safeguards information system assets by identifying and solving potential and actual security problems.

- Protects system by defining access privileges, control structures, and resources

- Hands-on experience analyzing high volumes of logs, network data and other attack artifacts in support of incident investigations.

- Determines security violations and inefficiencies by conducting periodic audits.

- Developing and improving Cyber-plan coordinated with HQ team.

Work Location : Hyderabad