General Manager - Banking Operations

Discipline : Banking

Subsector : Banking Operations

Location : Hyderabad

About our Client : Our client is a leading consulting firm with operations in more than 70 countries worldwide. They are an esteemed brand within the global banking industry and always strive to recruit the best talent in the industry. With the current expansion in their global operations, they are looking for a seasoned finance professional for their setup in Hyderabad.

Job Description: Reporting to the Director, you shall be responsible for:

- Day to Day operations including transactions processing, Client Service Delivery and Operations and Systemic Controls

- Analyse current workflow, processes & systems and recommend ways to make it more efficient

- Key stakeholder in defining & implementing operating model for the global offshore location across each business & product line in scope

- On-going planning and management of resource requirements both strategically and day-to-day basis

- Accountable for Process and Risk Management of the team post the transition of functions

- Accountable for client satisfaction and service impact

- Integration of any IT or Infrastructure developments or changes to process

- Keep Client Management by providing regular metrics

- Responsible for recruitment and training of new team

- Establish, build & maintain effective partnership and relationships with regional heads at the clients

- Responsible for performance evaluation, leave management and other administrative functions

The Successful Candidate:

- 12-15 years of strong International Banking and Financial Services Operations

- Derivative product and process knowledge ideally in a middle-office / Business facing capacity

- Strong risk management & control focus / proven experience

- Relationship building skills

- To develop and build working relationships with diverse groups and senior executives

- Client focus - Role involves servicing highly sensitive Stakeholders and managing the Client experience is one of the key deliverables

- People management - ability to manage large teams, develop key talent, as well as manage the expectations of people. Ability to manage groups remotely across multiple locations.

What's on Offer: Excellent opportunity to work within an employee friendly organization and work with senior stakeholders.

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