We are currently hiring for General Manager (Experience Only) in one of our client.
Qualification
Basics: BE/MBA or any equivalent degree
Experience (type of): 15-20 years with at least 3 years in Auto mobile Sales
Specialized Knowledge: Business management, Finance management, Man management, operations management, leadership and motivation skills
Job Designation/Field of Work:
1 Representative Tasks
- Representing the company and the brand as a whole, both internally and externally
- Developing and fostering positive relations with the employee representatives and interest groups
- Developing and fostering positive relations with contacts in the sales organization, Mercedes-Benz dealers and other decision-makers in the automotive business
- Developing and fostering positive relations with key figures in society, as well as representatives from associations
2 Strategic Planning
- Developing concepts for working on the local and regional markets and tapping new markets, taking strategic specifications into account. Coordinating these concepts with MPC
- Controlling the implementation of national and international Mercedes-Benz concepts
- Arranging planning of annual sales and service volume. Coordinating the volume strategy with the Wholesale Unit
3 Financial Planning
- Drawing up the annual plan and annual goals for the company and coordinating these with MPC
- Drawing up financial liquidity plans for the fiscal year as well as forecasts for the following three years
- Defining target rate-of-return, quantity, sales and profit goals for the company as a whole and each of its departments
- Arranging for the annual marketing plan to be drawn up
- Arranging for investments in building, technology and HR to be calculated
- Determining budgets and goals for the individual departments
4 Human Resources
- Carrying out/arranging for carrying out of HR planning for the company
- Based on requirements, controlling the selection of staff for whom he/she is directly responsible; selecting candidates; employing new staff
- Managing, promoting and motivating employees to guarantee a high quality of cooperation
- Ensuring a positive working atmosphere and the team's development
- Reaching target agreements with employees for whom he/she is directly responsible
- Planning personal development goals with employees for whom he/she is directly responsible, agreeing on suitable measures and ensuring they are carried through
- Ensuring executives carry through HR development measures for all employees within the framework of the Mercedes-Benz training program and other possibilities
- Evaluating employees and, if necessary, initiating disciplinary measures and leading regular employee discussions
- Determining a wage/salary and bonus policy in accordance with strategic goals
- Determining the employees- level of remuneration and developing a commission/bonus system
- Developing and implementing guidelines on management and cooperation
5 Organization
- Guaranteeing clear assignment of tasks, functions and areas of responsibility, as well as delegating the required competencies to employees and regularly checking job descriptions
- Defining links between departments and employees
- Guaranteeing consistent customer service using EDP tools
- Guaranteeing an open and constructive flow of information within the company
- Following statutory industrial safety regulations by appointing an industrial safety representative with corresponding competencies
- Ensuring the goals of quality and environmental policy are met by appointing a quality
management/environmental representative
- Taking out suitable insurance for the company
6 Marketing
- Observing the regional automobile market and competitors- activities
- Guaranteeing the analysis and evaluation of trends and changes in the market and the desired market positioning of the company
- Evaluating social, cultural and political information to identify customer needs
- Ensuring the marketing database (customer purchasing behavior, target group analysis) contains relevant and Up-to-date information
- Checking current offers from external service providers for marketing campaigns
- Decision-making and controlling regarding advertising campaigns, campaigns, sales promotion measures, events and customer information
- Ensuring the company's image and that the way in which all the associated companies are represented in the media is consistent with the Mercedes-Benz model and corporate identity
7 Sales
- Monitoring the profitable sale of new and used vehicles, as well as financial services and accessories
- Establishing and fostering contacts with decision-makers and spokespeople, as well as approaching and advising VIPs and major customers
- Ensuring Mercedes-Benz sales standards are met Customer Satisfaction
- Observing the level of customer satisfaction in the individual units; identifying issues and potential improvements
- Ensuring effective complaints management in all departments and, if necessary, leading customer discussions to special cases
- Determining customer satisfaction goals, initiating measures and checking implementation thereof
8 Quality Management
- Ensuring all defined processes are carried out correctly and that standards are met
- Ensuring continuous optimization of all business processes in Sales, Administration, workshops and warehouses
- Suggesting and deciding on the introduction of new business processes
- Arranging for management reviews to be carried out on quality management and environmental protection systems
- Decision-making regarding the overall EDP concept and selecting software and hardware, taking Mercedes-Benz regulations as well as experts- opinions into account
10 Procurement and Asset Management
- Arranging for building plans according to Mercedes-Benz standards and project tenders to be drawn up
- Controlling the selection process regarding service providers and suppliers, as well as heading contract negotiations
- Controlling procurement and maintenance of required factory and business equipment
- Arranging for maintenance end repair measures to be carried out
- Ensuring supervision of service providers by external companies (tradesmen, cleaners, etc.) and auditing.
Please revert back to this email with your contact details or give a call if you are currently looking out for a job Change.
Pallavi Jadhav
Mobile No-9664630339
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