General Manager/Associate Director - Transition - Healthcare

This opportunity is with one of the Healthcare Company

Job Description :

SCOPE OF WORK :

We are looking to fill the position of General Manager / Associate Director - Transitions. This role will report to the company's SVP and Head of Solutions and Transitions. The individual will be a key member of the Solutions and Transition Leadership team, responsible for designing, developing, planning, and executing Transitions for all new projects.

JOBS-TO-BE-DONE (JTBDs) :

- Develop our transition playbook with the right methods, approaches, tools, controls and visualizations

- Demonstrate sound transition experience - understand transition frameworks, approach, methodologies, success criteria, win themes, etc.

- Preempt and access transition risk, design mitigants, implement controls to ensure 100% First Time Right for every transition

- Control, govern and run multiple complex transitions

- Focus on both self-learning as well as team learning and bring in best practices

- Lead by example, coach and mentor the team

- Work seamlessly with cross-functional teams - like HR, Finance, operations, sales, and client service teams

Candidate qualifications :

- 15 + years of BPM transition experience in RCM / Healthcare for US markets

- Exposure to market-leading practices in Transitions, with a track record of handling these functions successfully

- Strategic outlook - knowledge of the business and industry, point-of-view on products/services/trends/disruptions / service differentiators

- Collaboration Skills, interpersonal skills, influencing skills - ability to work with cross-functional teams

- Strong financial, problem-solving, and analytical skills

- Self-starter who strives for excellence for themselves and their teams

- Attention to detail and appreciation for high-quality outcomes

- Academic : An MBA from a reputable business school will be preferred

COMPLIANCE :

- Awareness and adherence to all applicable organization-wide policies and procedures, including but not limited to Information security, HIPAA, and HR policies.

- Alignment to the Company's core values of Meritocracy, Excellence, Respect, Innovation and teamwork

- Highly collaborative and self-motivated