General Account Management Role - BPO/ITeS

General Account Management

- Build and Maintain Global Alliances and partnership with Industry Relationships

- Provide strategic support to the shareholders on Business Plan Review/ implementation

- Accomplish the organization's goals and objectives

- Manage client expectations, participate in steering committee review meetings

- Meet or exceed sales revenue/profitability and customer satisfaction goals in Americas region

- Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in BPO industry

- Develops and Establishes Short & long-term Strategies for account with respect to annual budgets and activity plan consistent with the agreed strategies

- Build and Maintain Customer Alliances and partnership to drive for results

- Provide strategic support to the shareholders on Business Plan Review/ implementation with quarterly and yearly reviews with customer and internal shareholders

- Accomplish the account goals and objectives