GE - Collection Strategy Analytics

Collection Analytics

Company Overview

GE Capital’s Retail Finance business is among the country’s most successful retail lenders, with more than 75 years of experience in consumer financing. The business, which originates loans as a unit of GE Capital Retail Bank, provides credit card programs to retailers and consumers in the United States and Canada. This includes customized private label and bankcard credit programs to major retailers in the U.S., as well as private label credit card programs, promotional and installment lending, bankcards and financial services for consumers through dealers; national, regional and independent retailers; contractors; manufacturers; healthcare practices; and service providers across more than 20 retail segments including: automotive, appliances and consumer electronics, elective health care, floor covering, home design and improvement, home furnishings, jewelry, music, powersports, outdoor power equipment and sporting goods.

More information can be found at www.gogecapital.com and twitter.com.

Position Title: Collection Strategy Analyst

Job Responsibilities/Functions:

- Build and design customer segmentations models to predict risk of loss, customer contactability, and profitability.

- Develop, design and measure champion / challenger strategies including late stage strategies, skip entry, skip strategies, site placements, settlements, and early legal programs.

- Responsible for the development of measurements & reporting of treatment programs including short term vendor incentive strategies.

- Develop and maintain documented descriptions of the work processes, including scope, process maps, strategy design, and data collection methodology.

- Perform high impact collection strategy analyses and make formal recommendations to Sr. Management.

- Partner with IT to develop sophisticated business reports such as automated oracle, business objects, or support central based reporting.

- Improve & monitor daily, weekly & monthly strategy dashboards. Notify management of warning signals & recommend corrective action.

- Identify process improvement opportunities as required to affect performance changes

- Provide strategic testing and audits for collection correspondence processes

- Interact with technical resources; risk management; and vendors to develop requirements to enhance strategy design and ensure flawless execution of all contact applications.

- Ensure compliance with all state and federal regulatory laws regarding collection contact channels.

- Demonstrated ability to effectively communicate and present business results to senior management.

Qualifications Required:

- Bachelor’s degree with emphasis in Statistics, Business, Mathematics, or Risk Analysis or related field.

- 2 year of SAS programming experience and hands on experience on SAS BI would be added advantage.

- 1 year experience with oracle, Teradata, OR ODBC data warehouses.

- Ability to work on SAS Base / SAS Macros / SQL and experience in extracting data from various databases

- Strong power point and excel skills including, pivot tables, vlookup, formulas, integration with data servers, and automatic update of reports.

Qualifications Preferred:

- 1 year experience building and implementing segmentation models such as linear / logistic regression

- Experience with designing test & control environments working with large amounts of data to analyze and develop effective contact & treatment strategies for specific account populations using various approaches to segmentation & analysis

- Prior experience with Business Objects reporting suite

- Prior UNIX experience

Interested candidates can mail their resume to pankajashree.thapa@ge.com