Gartner - Senior Business Analyst - IIT/NIT/BITS/ISI

What makes Gartner a GREAT fit for you?

When you join Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We're the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development - as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

About this role:

- In Gartner's Services Advanced analytics team, we innovate the way the service teams help clients receive value enabling smarter decision making by technology leaders who are our clients. 

- This role would entail working through large volumes of data to proactively uncover new ideas, opportunities and strategies on the way we engage clients leading to higher client retention.

- You will also have opportunities to work on several business initiatives and be empowered to lead problem solving leading to continuous improvement. 

- You will work with senior stakeholders and be the natural extension to their analytical horsepower. This is an excellent opportunity to lead a high-impact advanced analytics team providing a mixed exposure around problem solving, stakeholder management, leadership and people development thereby delivering exceptional business impact defined in terms of client retention and service team productivity.

What you'll do:

- Be the subject matter expert and facilitator for all advanced analytics related to service organizations covering both strategic and tactical aspects; specialize in advanced analytics and data science projects

- Conduct both directed and proactive analysis on various aspects of the business units supported to help improve client retention, service productivity leveraging both leading and lagging indicators

- Work with senior stakeholders closely to deliver advanced data driven decision making for the business

- Drive innovation to come up with new analytics providing new business ideas and strategies

- The analyses will cover machine learning, advanced statistical concepts like multi-variate analysis, decision trees, random forest, logistic regression, data mining, recommendation systems, user behavior modelling etc. that will have direct impact on client engagement and retention

- Provide intelligence to track progress on several improvement initiatives being run in the organization. Own the success of such initiatives through deep-dives, pilots and large-scale roll outs

What you'll need:

- Graduation in Engineering, Maths or Statistics from Tier 1 institutes like IIT, NIT, BITS, ISI etc.

- 3- 4 years of experience in business analytics and data science

- Strong Microsoft Office expertise - Advanced Excel, PowerPoint, Outlook

- Working knowledge of two or more of the following - R, Python, SQL, VBA Macros, MS-Access, Power BI

- Deep analytical thinker with experience in deriving business insights from data analytics

- Detail-oriented with high personal standard for quality and accuracy along with a strategic mindset to interpret and bring out the - so what- from data

- Strong communication and collaboration skills; Be a self-starter who can anticipate business needs and fulfill on them in a proactive manner

- Exposure to Leam, Six sigma, process improvement projects would be an added advantage

Who you are:

- You love quantitative problem solving and are excited about representing business information using numbers

- You want to engage senior clients in data-driven discussions and act as an consultant to the business teams

- You want to grow deep into business analytics and data science field as a long term career while still develop necessary business acumen

- You are passionate about data science as a field and are excited to grow as a business leader specializing in data science

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