Gartner - Director - Data Science

Director, Data Science

What makes Gartner Products and Services a GREAT fit for you?

When you join Gartner Products & Services, you'll set your career on track for outstanding achievement with a company that knows no limits. We're the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can't find anywhere else. Associates in Products & Services have the opportunity to work on the critical initiatives that power our business results - from developing new ways to deliver client value through innovations in products and services, to creating scalable ways to create efficiency in our operations. Our associates earn a competitive salary & performance incentives -along with top training and support, exposure to senior management and the ability to become a leader in the business. If you're analytical, enjoy solving difficult problems, coachable, persistent, smart, executive-savvy, and looking for your next great adventure, Gartner's Product & Services organization is the place for you.

About this role:

We are searching for a high performing leader to lead a team of data scientists. You will be involved in key initiatives of the organization and will be responsible for developing innovative machine learning solutions in order to improve client engagement and retention. You will have access to the best facilities, technology and expertise within the industry, as well as opportunities to lead and contribute to key business initiatives.

What you will do:

You will get opportunities to solve world class problems in a world class company:

- Lead a team of data scientists from top tier schools by managing and mentoring them to level up with respect to technical skills and soft skills. Coach high performing associates for the next level.

- Provide thought leadership towards problem structuring & solutioning on strategic business initiatives aimed at increasing client engagement and retention. Collaborate with cross-functional stakeholders to plan, prototype and iterate.

- Lead Technical solution design of different AI/ML-based projects and drive execution to ensure a reliable, scalable, maintainable solution.

- Partner with product owners to plan integration of data science algorithms in existing Service tools and platforms. Closely partner with data engineering team for deployment.

Here is a sample of some data science initiatives you would work on:

- Build end to end solutions to enable effective management of client risk. Lead development of statistical models to predict client retention probability and enable Service Delivery teams leverage insights and plan appropriate actions.

- Develop next best action recommendations for clients and collaborate with Product Owners towards integration into Service tools.

- Use NLP to derive insights from unstructured text data on client interest and priorities and develop algorithms and solutions to recommend relevant assets to clients

What you will need:

- BE/MS/PhD in Computer Science, Applied Math, Operations Research, Statistics, Economics or related field

Profile:

- Experience leading and developing high performing teams

- 9+ years experience working on solving problems by utilizing Machine Learning techniques and NLP.

- Experience working with data engineering and product teams to deploy ML solutions in an Agile environment

- Strong program management & problem-solving skills.

- Strong business acumen. Ability to solve complex business problems and ability to manage ambiguity

- Strong communication skills and executive presence

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

- A collaborative, positive culture. You will work with people who are as enthusiastic, smart and driven as you are.

- Limitless growth and learning opportunities. We offer the excitement of a fast-paced entrepreneurial workplace and the professional growth opportunities of an established global organization.

About Gartner :

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions, every day. We work with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A.- Visit gartner.com to learn more.

Diversity and Inclusion and Engagement at Gartner :

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, caste, creed, religion, sex, sexual orientation, gender identity or expression, marital status, citizenship status, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. Gartner affirmatively seeks to advance the principles of equal employment opportunity and values diversity and inclusion.

Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified applicant with a disability and unable to or limited in your ability to use or access the Gartner's career webpage as a result of your disability, you may request reasonable accommodations by calling Human Resources at +1203-964-0096 or by sending an email to Applicant.Assistance@gartner.com