Gamlaa - Manager - Key Accounts

Manager - Key Accounts

KEY RESPONSIBILITIES :

- Develop and manage trust relationships with a portfolio of major clients that generate sizeable income for the company

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their requirements

- Leverage strong relationships with Key Clients to generate new leads via referrals

- Play a pivotal role in converting regional accounts into national accounts

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Negotiate contracts & renewals with clients to meet established growth goals for each account.

- Monitoring market trends and providing regular competitor feedback

KEY REQUIREMENTS:

Educational Qualification:

- MBA (or equivalent) in Sales, Marketing, Finance or related field.

- 4 to 6 years of experience in Sales or Key Account Management roles

- Added plus if you have worked in Commercial Real Estate, Facility Services, Hospitality or Building Material Industries

- Experience in delivering client-focused solutions

- Proven ability to understand customer pain points and proposing solutions

- Excellent communication & interpersonal skills

- Strong negotiations, problem-solving and leadership skills