Fynd - Technical Officer/Team Lead - Marketplaces

Fynd is India's largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

We're looking for a Technical Officer - Marketplaces with a proven track record of scaling businesses, a deep understanding of marketplace operations, and the ability to drive strategic growth for our clients.

What will you do at Fynd?

- Lead and manage a team responsible for onboarding and scaling brands across leading marketplaces (e.g., Amazon, Flipkart, Myntra).

- Leverage expertise in OMS/WMS to optimize marketplace operations and ensure seamless integration with brand systems.

- Drive sales growth by identifying opportunities, developing strategies, and ensuring execution excellence.

- Monitor marketplace performance metrics, analyze trends, and provide actionable insights to brands.

- Collaborate with cross-functional teams to improve processes, resolve issues, and enhance client satisfaction.

- Stay updated on marketplace policies, trends, and competition to advise clients effectively.

Some specific requirements:

- 4+ years of experience in e-commerce, specifically in marketplaces, OMS/WMS, or related fields.

- Proven experience in scaling businesses and achieving growth targets.

- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

- Excellent communication and leadership skills to manage teams and liaise with stakeholders.

- In-depth knowledge of Indian marketplaces and their operational intricacies.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

- Community and Team building activities

- Host weekly, quarterly and annual events/parties.

Wellness

- Mediclaim policy for you + parents + spouse + kids

- Experienced therapist for better mental health, improve productivity & work-life balance

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!