Fullerton India - Regional Collection Manager

- Managing recovery of loan products with Region,

- Implement systems in recovery department for meeting audit requirements;

- Ensure periodical training of team members across Region

- Monitoring losses within Region

- Effective segmentation of the portfolio to maximize recoveries

Monitoring losses within Region

- Monitoring and driving continuous improvement of metrics of Customer Verification,

- Payment Processing, Delivery and Billing processes.

- Co-ordination among cross functional teams (Sales, Collections, Fraud, Risk) and central teams

- Identifying and implementing new solutions to existing processes and to lead team with

- Innovative ideas to bring best out of them

- Monitoring all collections processes within the region including branch Cash reconciliations

No. of years of relevant experience:

- Extensive management experience with minimum 9 years quality experience preferably in Retail assets environment

Any specific specialization/education :

Minimum qualification graduate, preferred with additional MBA.