Management of system enhancement and customization with the goal of delivering every change on time, within budget and within scope.
Key Performance Indicators
- Manage cost in line with lower revenues
- Ensure that all changes are delivered on-time, within scope and within budget
- Ensure adherence to culture with focus on Integrity, Discipline, Teamwork (no silos) & Care
- Ensure strong corporate governance, regulatory compliance & adherence to management model
Self-deliverables
- Responsible for Business requirement, technical design, Business test cases, Training Manual document preparation, Change process management and status reporting for Finnone
- Execute and liaison with users of Finnone requirement for CAS, LMS, PDCMS, CMS, Masters.
- Finnone administration / Governance activities
- Timely delivery with business partner.
- Providing support to testing team during UAT execution.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Establish and maintain relationships with third parties/vendors
- Deep understanding of user requirements
- Ability to communicate equally well with vendor tech team and user team
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