Role Expectation: BPO Solution Architect to interpret and translate client requirements into a solution that can be configured from a standard set of offerings that will create value for LSRs.
- To understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings
- Have demonstrated and lead initiatives to deploy new architecture & capabilities across the teams required for service offerings
- Prepare the spend estimate, schedule, work plan, resource/sourcing plan alongwith stakeholders
- Able to collaborate as a key member of the sales team to represent the solution offering to the client buyer and other internal Fujitsu groups, and align the solution with final terms and conditions
- Collaborate with the Service Architects (from other LoS) to plan and architect the overall delivery architecture and capabilities to support the service offerings
- Interface with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
- Ensure delivery architecture is implemented according to policies/standards and solution is benchmarked externally
- Maintain a keen understanding of marketplace intelligence (trends, competition etc.) in order to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business
- Experience in Solution Planning/Deal Shaping in BPO LOS areas such as, HRO, Supply Chain, Finance/Accounting, LPO, Marketing, Procurement
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