Posted By
Posted in
Sales & Marketing
Job Code
980755
Key Skills :
- CRM Strategy, Planning, CRM Analytics, CRM Campaigns
- Heading the CRM initiatives for FreshTohome.com
- Developing and executing customer retention strategies.
- Develop and implement marketing techniques that will drive new customers
- Set specific marketing strategies to retain customers
- Plan and manage multi-channel marketing campaigns
- Suggest new methods to address customers' needs
- Strong leadership capabilities with the ability to inspire and coach the CRM team.
- Implementing successful cross-selling, upselling and retention activities both at a hands on and strategic level.
- Track marketing metrics and trends, like conversion rates and web analytics
- Assist with organizing promotional events to reach prospective customers
- Review and select CRM software that meets our company's needs
- Conduct market research to follow trends and competition
- Customer experience with exposure to process optimisation.
- Strategizing, planning and executing CRM campaigns basis data understanding & analysis.
- Experience in P&L/budget management
- Should be results driven.
- Strong commercial acumen with the ability to rapidly quantify opportunities.
- Be commercially and customer driven
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Posted By
Posted in
Sales & Marketing
Job Code
980755