Fraud Investigation & Risk Role

- Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics

- Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers

- Participate in building F&E strategy as an advocate for better user experience from the vantage point the programs you own

- Influence product development choices using data and insights which originate from in-depth knowledge of your program

- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes

- Get an opportunity to engage the Meesho Leadership as active stakeholders in problem-solving for your programs

- Manage internal and external stakeholders to ensure success of the programs you own.

- Dive deep into data at large marketplace-scale to find anomalous user behaviour which can help us our cost controls and counter party experience

Education: MBA

Experience: 5+ years

Working Days: 5 days