- Partner with executive management team to assess and improve current business processes
- Establish methods for testing business applications and create templates for reports used to monitor application effectiveness
- Monitor the communication between various departments to make sure that the customer service team is getting the information it needs to improve customer satisfaction
- Work closely with key customers to keep them updated on process changes designed to improve service
- Submit regular reports to management team about company health and new initiatives in progress
- MBA required
- 5+ years' business consulting experience
- 10+ years' experience in the manufacturing sector
- Must be willing to travel at least two weeks out of every month
- Strong problem solving skills
- Excellent written and verbal communication skills
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