Fraazo - Zonal Manager - Retail Store Operations

What is Fraazo?

FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities

ONLY FEMALE CANDIDATE.

About the Role:

This Zonal Manager role enables you to monitor, analyze, and manage the retail store operations and resolve complex operational issues that arise across multiple sites. You'll be appointed to one of the Zonal Operations teams and will work in few of the functional areas listed below:

Operations Management, Inventory Management, Retail Management, MIS and Project Management

What will you do:

- Responsible for driving end to end warehouse operations i.e. inbound, inventory, outbound and returns

- Responsible for Zonal Operations for a particular area of the city

- Supervise up to 8 cluster managers, monitoring cluster manager's weekly rosters and leading staff evaluations

- Monitor all stock movement and deliveries in database and prepare regular reports

- Ensuring Mandatory Registers, MIS Reporting and Records Maintenance

- Undertake cost optimization and process improvement initiatives

- Overall control of Operation and have to check all the modes of deliveries (i.e. van, Bike etc.)

- Preparation of daily, weekly and monthly management reports

- Store Audits, Compliance Audit, responsible for customer complaints

- Shrinkage, Dump, Damages & Expiries control / reporting

- Trained and mentored new floor staff in tasks including receipting, restocking, documentation

- Transport and Logistics Management

- Work Environment and Safety Management

- On time Picking and Last Mile Delivery Management for various area/ clusters.