Fraazo - City Operations Head

What is Fraazo?

- FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities

FRAAZO was born with a mission to provide high quality and hygienic produce to customers - straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of "direct fresh farm supplies". A community intending to scale their behavior to create a utopia where being a reliable source of best produce is the norm and not the exception.

- To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.

- At FRAAZO you will be working alongside with a group of incredibly passionate and driven people who have complete freedom to chase down their goals in a totally uninhibited manner.

- Here's what will be in store for you at FRAAZO once you join us as a City Head

About the Role:

- This City Head role enables you to monitor, analyze, and manage the retail store operations and resolve complex operational issues that arise across multiple sites.

What will you do:

- Achieving business goals and revenue targets.

- Overseeing daily operations, managing budgets, and setting performance objectives.

- Recruiting, training, and supporting managers as well as conducting regular performance appraisals.

- Developing and implementing business, marketing, and advertising plans.

- Managing internal and external stakeholder relations and negotiating contracts.

- Planning, evaluating, and optimizing operations to be efficient and cost-effective.

- Ensuring products and services comply with regulatory and quality standards.

- Ensuring company standards and procedures are followed.

- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.

- Dealing with escalated customer issues, incident reports, and legal actions