Operations Manager
FLYWITHVIP.COM is a startup that has signed up with 300 celebrities in the country and auctions and raffles the inflight seat adjacent to the celebrity whenever they take a flight, with proceeds going to a charity which the celebrity supports. We launched this site in Feb 2015 with a flight with the Bollywood Shahenshah Amitabh Bachchan. Thereafter we've had flights with Anushka Sharma, R Madhavan, AbhishekBachchan, Rishi Kapoor, Asin and others. The celebrities signed up are from various spheres including India Inc (represented by Mr. Birla, Mr. Godrej, Mr. Bajaj, Mr. Narayan Murthy and others), Spiritual gurus (represented by Deepak Chopra and Sri SriRavishankar), Sports (represented by MS Dhoni, Virat, Rohit Sharma, Sania, Saina and others), Fashion Designers, Bank Chairmen's and MD's. Coming soon are newer genres like politicians and bureaucrats.
From end Oct our raffles will be offered to Vodafone, Idea, RCOM, BSNL, Tata Docomo users. Our mobile app will be pre-burnt into a million handsets of domestic handset makers Micromax and Lava in December. We are looking at raising around 200 cr for deserving charities in Year 2.
As a key member of the leadership team, you will be responsible for instituting systems that provide effective organizational and customer management. You will have direct responsibility for managing the primary operations of the organization to deliver exceptional customer experience.
Role :
- Build and maintain operating standards and practices that are responsive and adaptable to evolving business needs.
- Execute on sales, marketing and PR initiatives - B2C and B2B
- Streamline operations, and ensure smooth execution of all aspects of the business.
- Report directly to the CEO
- Provide input in new product development and customer adoption
Requirement's :
- MBA from Premier B-School, such as IIMs / IITs / XLRI / SP Jain / Ivy League, etc.
- Must have 2+ years of strong operational experience.
- Preference will be given to entrepreneurial candidates.
- Experience of launching at least one company from scratch, is a huge plus.
- Experience working for a Technology-based/Media company is preferred.
- Excellent people skills, with an ability to partner with a dynamic leadership team.
- Personal qualities of integrity, credibility, and commitment to the mission.
- Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
Personal Attributes :
- Proven leadership ability.
- Ability to get-the-job done well under pressure in a high-profile, high-visibility environment
- Ability to set and manage priorities judiciously.
- Excellent written and oral communication skills.
- Excellent interpersonal skills and the ability to get-along with people
- Exceptionally self-motivated and directed. Keen attention to detail.
- Superior analytical, evaluative, and problem-solving abilities.
- Exceptional service orientation.
- Ability to motivate in a team-oriented, collaborative environment.
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