Flipkart - Senior Manager - Key Account Management - Large Category

Business strategy : 

Know the customer: Deeply understand customer behaviour, develop new customer insights

 Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

 Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

Know the competition: Understand online and offline players. Ensure Flipkart selection stays well ahead of competition

Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required.

Vendor Management : 

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical

- Own the terms of business with the vendor - products, returns, ordering, etc.

- Ensure high-share of mind from the vendor. Build deep ties.

- Make vendors partners in driving disruptive changes for the category

Market Understanding : 

- Develop a thorough knowledge of the market - short term and long term trends

- Have an in-depth knowledge of competition and vendor and ability to influence the market

- Develop and implement industry best practices. Move the industry with you!

Selection and Offers : 

- Work with teams to get the best possible selection & sellers onboarded. 

- Own cost improvement and overall portfolio management

- Manage in store promotions along with brands - make brands partners in customer communication

- Make Flipkart the - destination of choice for the customers through the largest and the greatest assortment of products on offer

- Drive portfolio management for best offers and discounts for the customers

Fulfilment and Inventory : 

- Key driver of working capital management and inventory - ensure an optimal

- Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.
 
People leadership : 

- Build, retain and groom a strong team to deliver across functions - Set goals, define KPIs and ensure team tracks effectively towards goals

Associations and collaborations :

Own the terms of business with the vendor - products, returns, ordering, etc. Ensure high-share of mind from the vendor. Build deep ties. Make vendors partners in driving disruptive changes for the category

Working@Flipkart Opportunity to work in a world-class facility, with passionately driven teammates who ensure an environment of learning and growth while having fun. You get a chance to work with a new generation of entrepreneurs and help them take their business to the next level with the help of best-in-class technology

Qualifications and experience: 

 Educational background - MBA is preferred

- Knowledge of Retail, consumer goods industry is a plus

- Desire and ability to think like the customer 

- Ability to translate strategies into execution plans and take them to completion 

- Highly analytical - Willing to take calculated risks to grow the category 

- Excellent verbal and written communication with interpersonal skills 

- Strong understanding of technology and business 

- Must be willing to learn - Ability to connect with people across teams & levels 

- Strong bias for Action ; Flipkart works at a very rapid pace