Flipkart - Senior Manager - Key Account Management - Category

About Flipkart

Flipkart is India's largest e-commerce player with a valuation of over US $11 billion and sales of US $3 billion. Globally, it is among the top 5 most valued privately-funded technology-driven company (after Xiaomi, Uber and Airbnb).

Our goal is to re-invent how people shop and buy digitally. Flipkart is known for its path-breaking services such as Cash on Delivery, and a 30-day replacement policy. Flipkart is the only online player offering services like In-a-Day Guarantee (50 cities) and Same-Day-Guarantee (13 cities) at scale. Flipkart's mobile app is one of the most downloaded and used app in the country.

Launched in October 2007, Flipkart has become the preferred online marketplace for leading Indian and international brands offering over 20 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle.

Flipkart, currently 33,000 people strong, has 30 million registered users clocking over 10 million daily visits. Flipkart's technology has enabled it to deliver 8 million shipments per month - and this number's only growing.

Business strategy

- Know the customer: Deeply understand customer behaviour, develop new customer insights

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the competition: Understand on-line and off-line players. Ensure Flipkart selection stays well ahead of competition

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required

Vendor Management

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical

- Own the terms of business with the vendor - products, returns, ordering, etc.

- Ensure high-share of mind from the vendor. Build deep ties.

- Make vendors partners in driving disruptive changes for the category

Market Understanding

- Develop a thorough knowledge of the market - short term and long term trends

- Have an in depth knowledge of competition and vendor and ability to influence the market

- Develop and implement industry best practices. Move the industry with you!

Selection and Offers

- Own buying cost improvement and overall portfolio management

- Manage in store promotions along with brands - make brands partners in customer communication

- Make Flipkart the - destination of choice- for the customers through the largest and the greatest assortment of products on offer

- Drive portfolio management for best offers and discounts for the customers

Purchasing and Inventory

- Key driver of working capital management and inventory - ensure an optimal

- Develop and manage a purchase strategy with the brands to ensure best selection along with the optimal cost and service.

People leadership

- Build, retain and groom a strong team to deliver across functions

- Set goals, define KPIs and ensure team tracks effectively towards goals

Desired background

- Educational background - MBA/PGDM from Tier 1 institutes

- Knowledge of Retail, consumer goods industry is a plus

Desired Competencies

- Desire and ability to think like the customer

- Ability to translate strategies into execution plans and take them to completion

- Highly analytical

- Willing to take calculated risks to grow the category

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels

- Strong bias for Action - Flipkart works at a very rapid pace