- Lead a large Fulfilment centre with 1500+ employees and be accountable for end-to-end planning, operations and performance management of the facility - Accountable for performance metrics on Customer experience, Reliability, Cost and Process controls. Identify root causes / improvement areas and work collaboratively to improve performance - Strategize the implementation of the business plan by communicating goals and managing staffing and scheduling, assigning duties and overseeing workloads in order to achieve Outbound Function goals - Identify patterns, analyze trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance - Drive the selection and implementation of process improvement & cost optimization projects by analyzing the Performance Metrics with a vision to enhance customer experience - Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of on roll team members - Balance the short term and long-term goals and drive right decision making and performance culture - Lead all communication and collaboration with cross functional teams to maximize the Outbound Performance - Continually raise the bar on quality and safety standards in the Fulfilment centre - Ensure the execution of Operations in line with SOPs - Adhere to Company standards and policies in addition to all regulatory requirement What you'll need: - Minimum Qualification Requirements - MBA from a premier institution - Relevant knowledge and experience in large scale operations - Proven experience in Planning, Problem Solving, Innovation, Stakeholder Management & data-based working. Experience in process improvement and cost optimization will be added benefit Skill Set Requirement : Teamwork & Leadership Problem Solving & Decision Making Stakeholder Management & Project Management Conflict Management Situational & Strategic Thinking Execution Excellence Analytical skills & data management Proficient Communication Skills (Verbal & Written) Adaptability to Change

Mumbai

Flipkart -  Senior Manager - Fulfilment Centre - IIM/FMS/MDI/ISB 

Flipkart -  Senior Manager - Fulfilment Centre - IIM/FMS/MDI/ISB  ,Job Description for Flipkart -  Senior Manager - Fulfilment Centre - IIM/FMS/MDI/ISB  in Flipkart in  Mumbai for (9-12) years of experience. Apply Now!

Job Description for Flipkart -  Senior Manager - Fulfilment Centre - IIM/FMS/MDI/ISB  in Flipkart in  Mumbai for (9-12) years of experience. Apply Now!