Job Summary: The position reports in to the Head (Ekart and CS Experience) for Lock in and is responsible to work with Ekart, CS &amp; matrix functions to create a long term service offerings for Lock in Customers and will be responsible for ensuring that all benefits planned for the program are being followed to the tee. The role will entail identifying all KPI's which can be differentiators for Lock in Customers and then operationalizing it E2E jointly with Product and Business teams and monitor it on a regular basis. The role will be an Individual Contributor role where he/she would be engaging himself in solving planning, design and operational problems by getting deep into data, bringing insights and preparing the business case for change. Working with Ekart for all Lock in requirements both for short to long term [ Forward /Reverse / Service Recovery / E2E Metrices ] Defining and Managing KPI's across Ekart Functions for Lockin Work aggressively with Ekart and matrix functions to improve the speed and cost of fulfilment CS Desired skills and experience: - Engineering background, ( MBA preferable) with experience of working in planning function - Ability to work with Spreadsheets, and willingness to learn and do simulations in R - Should have Rational decision-making, negotiating and influencing skills with an analytical work style. - Taking Accountability, initiative with integrity and maturity are pre- requisites. - Should have Ability to deal with huge ambiguous data sets coming - out disparate systems - and - in tools and spreadsheets of - several distributed teams - Strong Self Conviction and passionate - Persuasive communication, interpersonal skills - Strong bias for Impact based Action - Willing to travel, if required

Bangalore

Flipkart - Manager - Control Tower 

Flipkart - Manager - Control Tower  ,Job Description for Flipkart - Manager - Control Tower  in Flipkart in  Bangalore for (4-7) years of experience. Apply Now!

Job Description for Flipkart - Manager - Control Tower  in Flipkart in  Bangalore for (4-7) years of experience. Apply Now!