Flipkart - Key Account Manager - Shopsy

Key Account Manager - Shopsy (2-6 yrs)

To succeed in this role, you should have the following:

Business strategy:

- Know the customer: Deeply understand customer behavior, develop new customer insights

- Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the competition: Understand online and offline players. Ensure Flipkart selection stays well ahead of competition

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes require.

Vendor Management:

- Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical

- Own the terms of business with the vendor - products, returns, ordering, etc.

- Ensure high-share of mind from the vendor. Build deep ties.

- Make vendors partners in driving disruptive changes for the category Market Understanding

- Develop a thorough knowledge of the market - short term and long term trends

- Have an in depth knowledge of competition and vendor and ability to influence the market

- Develop and implement industry best practices. Move the industry with you! Selection and Offers

- Work with teams to get the best possible selection & sellers onboarded.

- Own cost improvement and overall portfolio management

- Manage in store promotions along with brands - make brands partners in customer communication

- Make Flipkart the "destination of choice" for the customers through the largest and the greatest assortment of products on offer

- Drive portfolio management for best offers and discounts for the customers Fulfilment and Inventory

- Key driver of working capital management and inventory - ensure an optimal

- Develop and manage a fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.